FAQ
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General Questions
VisionSpace Dev provides services for both businesses and individuals looking to enhance their online presence, whether for commercial projects, personal projects, or specialized branding needs.
We offer a 30-day satisfaction guarantee. If you’re not happy with our services within this period, we will stop billing immediately and offer a full refund.
For all projects, we charge a one-time fee to cover the development costs with a required deposit. Afterward, you’ll only need to pay monthly for ongoing management or maintenance.
Our insurance covers any bugs, hacks, or security issues that might affect your website. This ensures your site remains secure and functional without unexpected repair costs.
Yes, we work with clients of all sizes, from startups to large companies, as well as individuals looking to establish a unique online presence.
Absolutely. We offer free initial consultations to understand your goals, answer questions, and recommend the best services for your project.
Web Development
Our web development service covers everything from building websites from scratch to adding new functionality and customization. We work with the latest technologies to ensure your site is fast, responsive, and tailored to your needs.
No, we don’t develop e-commerce websites. Our focus is on building and optimizing websites for other types of projects, excluding e-commerce functionality such as product catalogs, payment gateways, and inventory management.
We are experienced in WordPress and custom HTML/CSS solutions to match the unique needs of each client.
Yes, all of our websites are designed to be fully responsive and optimized for mobile devices, ensuring a seamless user experience across all screen sizes.
We offer flexible development options, allowing for future enhancements. Our team can implement new features as your business grows and your needs evolve.
Web Design
Our web design service focuses on creating visually appealing, user-friendly layouts that reflect your brand identity. This includes color schemes, typography, layout, wireframes and responsive design to ensure your website looks great on any device.
Absolutely. We provide initial design mockups based on your feedback and work closely with you to ensure the final design aligns with your vision.
Yes, if you already have a website but want a fresh look, we offer website renovation at a special rate. This involves modernizing the design and improving user experience while retaining essential content.
We begin with a design consultation to understand your brand’s values, target audience, and aesthetic preferences. We then create design mockups for your feedback and final approval.
We specialize in custom designs tailored to each client’s brand. While we may use templates as a starting point if requested, our focus is on creating a unique, custom look for your website.
Yes, we can incorporate your existing brand assets, such as logos, color schemes, and fonts into your website design to ensure a consistent look across all your materials.
Graphic Design & Branding
Our graphic design services include logo design, branding materials (like business cards and brochures), social media graphics, and any other visual elements you need to create a cohesive brand image.
We begin with a consultation to understand your brand, followed by several design concepts. You’ll have the opportunity to provide feedback and request adjustments before we finalize your logo.
Yes, we offer bundles that include web development, web design, and branding for a cohesive, all-in-one package to establish or refresh your brand identity online.
We offer a set number of revisions to ensure you’re satisfied with the final design. We’ll work with you closely to make adjustments until it’s just right.
Yes, we offer logo redesign services if you’re looking to refresh or modernize your current branding.
SEO Optimization
SEO optimization refers to the process of enhancing your website’s visibility on search engines like Google. It is essential because higher visibility leads to increased traffic, which can result in more conversions and business growth.
We offer a comprehensive range of SEO services, including keyword research, on-page optimization, technical SEO audits, content creation, and link-building strategies to improve your site’s search engine ranking.
Yes, we provide monthly reports that detail your website’s SEO performance, including keyword rankings, traffic analytics, and insights on user behavior. This transparency allows you to track progress and adjust strategies as needed.
SEO is a long-term strategy, and while some improvements can be seen within a few weeks, significant results typically take three to six months or longer, depending on competition and current website performance.
Yes, we offer ongoing SEO maintenance services to adapt to algorithm changes, continue optimizing content, and ensure your site maintains its competitive edge in search rankings.
While we cannot guarantee specific rankings due to the ever-changing nature of search engine algorithms, we employ best practices and proven strategies to improve your site’s visibility and ranking over time.
Website Management & Maintenance
Our website management covers regular updates, security monitoring, bug fixes, performance optimization, and content updates. We ensure your site stays up-to-date and secure.
Yes, we can take over the management of existing websites. We’ll audit your current setup, address any immediate issues, and maintain ongoing updates and support as needed.
Our insurance policy ensures that any security breaches, bugs, or other technical issues are quickly resolved at no additional cost to you.
Yes, our website management plans allow for minor content updates, like text or image changes. For more extensive updates, we’ll discuss options and any additional costs.
We offer urgent support for critical issues to ensure your website remains operational 24/7. Simply reach out to our support team, and we’ll address the issue as soon as possible.
Special Services & Packages
Our bundles are curated service packages designed for both businesses and individuals. Each bundle includes essential services (like web development, branding, and graphic design) to provide everything you need to build and manage your online presence.
Yes, we have a special package for website renovation, ideal for those who want to refresh their website’s look or add new features without starting from scratch.
No, our bundle packages come with a fixed price, so there are no hidden or unexpected fees. You could choose for us to maintain/manage your website for €25-30/month.
Absolutely. Our packages are flexible, and we’re happy to tailor a bundle that includes only the services you need. Request your quote thru our Quotation Form.
Technical Support
After your website goes live, we offer ongoing support through our website management plans. These plans include technical support, updates, security monitoring, and content management.
You can reach our support team via our contact form, email or our live chat. We also provide urgent support for critical issues to ensure your website remains operational at all times.
No, we offer flexible, month-to-month management plans. You’re free to cancel anytime, as our plans are designed to adapt to your needs.
Yes, we can manage and maintain websites built by other developers. We’ll perform an initial assessment to understand the current structure before beginning support.
Quotations
Simply reach out through our website’s Quotation Form or email us directly with details about your project and required services.
For accuracy, include the project scope, desired features, and any specific requirements or existing assets (like current branding or a website link).
No, all quotes are provided free of charge, with no obligation to proceed.
We aim to respond to all quote requests within 1-2 business days, though complex projects may require additional time.
Yes, you can update your requirements, and we’ll revise the quote accordingly to reflect any changes.
Our quotes are transparent, and any additional costs will be discussed upfront if the project scope changes.
Payment & Billing
For each project, we charge a one-time project fee that covers the full development or design costs. Once the project is completed, any ongoing services, such as website management or maintenance, are billed monthly.
We accept a variety of payment methods, including iDeal, bank transfers, and digital payment options like Apple Pay, PayPal, GCash, Revolut, for secure and convenient transactions.
Typically, we require a deposit to begin work, with the balance due upon completion. For larger projects, we may offer a milestone-based payment plan, allowing you to pay in installments as each stage is completed.
Yes, we offer a 30-day money-back guarantee. If you’re not satisfied with our service within the first 30 days, we’ll provide a full refund, no questions asked.
No, our pricing is transparent. The one-time project cost covers all development and design fees, and our ongoing website management services are billed at a fixed monthly rate. You won’t encounter unexpected fees or charges.
You have the flexibility to pause or cancel website management services at any time. Simply let us know, and we will adjust or stop your monthly billing accordingly.
Yes, our bundles for businesses and individuals combine multiple services (like web development, web design, and graphic design) at a discounted rate compared to purchasing each service individually. Bundles are charged at a one-time fee, with only monthly fees for ongoing management if chosen.
We understand that delays happen, so we offer a grace period for monthly maintenance payments. However, if payments are significantly delayed, services may be paused until payments are up to date.
